Privacy Policy

The following document sets forth the Privacy Policy for the Urban Moto Australia website, www.zxmoto.com.au.

Urban Moto Australia is committed to providing you with the best possible customer service experience. Urban Moto Australia is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information; however, for access to future Urban Moto Australia customer support features, you are required to submit personally identifiable information. This may include, but is not limited to, a unique username and password or sensitive information provided during the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including, but not limited to, handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Urban Moto Australia takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations concerning the protection of your personal information.

Use of your personal information

For each visitor who accesses the site, we expressly collect non-personally identifiable information, including, but not limited to, browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This information is used solely internally to gauge visitor traffic and trends and to deliver personalised content while you are using the site.

From time to time, we may use customer information for new and unanticipated purposes not previously disclosed in our privacy notice. If our information practices change in the future, information collected from the time of the policy change onwards will be used for these new purposes and handled in accordance with our updated practices.

Online and Marketing Services

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services, including for marketing and remarketing purposes. You have the right to tell us that you do not want us to send information to you other than for the primary purpose for which we collected your personal details.

We commonly use online services such as websites, smartphone apps, email, Electronic Direct Marketing communications (EDMs) and social media profiles to provide information and services to individuals. Technologies that may be used by us include cookies, web beacons, Flash locally stored objects and JavaScript. These technologies are used consistently across various services, allowing us to better understand you and provide a more consistent experience.

Opting out

We’ll make sure that any marketing emails, texts and letters we send clearly explain how to opt out. Alternatively, you can contact us at info@urbanmoto.com.au.

Cookies

When you browse websites maintained by Urban Moto Australia, information about your activity may be stored on your computer in a file known as a “cookie”. A cookie allows our servers to identify and interact more efficiently with your device by:

• Maintaining the continuity of your browsing session, such as when you are viewing multiple products on our website.
• Remembering your details and preferences when you return.

Our cookies do not store personal information that can be retrieved to identify you.

You can configure your web browser to reject and delete cookies and block JavaScript; however, this may limit your ability to interact with zxmoto.com.au.

Changes to this Privacy Policy

Urban Moto Australia reserves the right to amend this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.

Accessing Your Personal Information

You have the right to access your personal information, subject to exceptions permitted by law. If you would like to do so, please let us know. You may be required to submit your request in writing for security reasons. Urban Moto Australia reserves the right to charge a fee for searching for and providing access to your information on a per-request basis.

Contacting us

Urban Moto Australia welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy or would like further information, please contact us.

Post:
Attn: Privacy Policy
Urban Moto Australia
PO BOX 343
Batman VIC 3058

Email: info@urbanmoto.com.au